Dealing with Haters, Trolls, and Bad Feedback

I’ve mentioned before that I’ve had an online presence for many years.  I’ve started blogs, exposed myself on social media, sold high ticket items, etc.  If there’s one thing that has been consistent throughout the years, it’s that I’ve found that some people just suck.

Just like in ‘real’ life there are people out there that are just miserable souls and seem to have a purpose on spreading their wretchedness far and wide.  This comes in the form of many different things.

  • hateful comments on blog posts
  • disgusting comments on YouTube videos
  • unwarranted hate when they see success
  • negative and unjust feedback for products being sold

These people are called trolls or haters.

If these things have never happened to you then consider yourself lucky.  It seems like it would be an easy thing to just ignore and move on from, but it isn’t.  These comments cut like a knife. What ends up happening is that you spend entirely too much time worrying about what one random crazy person thinks rather than what is best for your audience as a whole.

I could get 100 great feedbacks in a row for my TpT products, but it’s that one jerk that leaves a negative and nonconstructive feedback that I’ll think about for hours.

I found a great video from Derek Halpern of Social Triggers that deals with this issue.  Dereck has his own style that’s possibly over the top for some people, but the message is 100% accurate in my opinion.

The reality is that with success you will have to deal with more and more haters.  It’s kind of a badge of honor when you get your first troll.  It’s a sign that you’re probably doing something right and stand for something.

Michael Stelzner had a GREAT podcast about this exact same thing if you’re interested in listening or reading more about it.

Have you experienced haters or trolls online?  I’d love to hear about it in the comments.

4 Responses

  1. CaseyJane May 20, 2014 / 12:53 am

    I haven’t experienced a hater yet… I’ve had 3 good reviews. I’m glad to have found this so soon, as I’m due a hater any day now. Thank you for emp
    WigglingScholars

    • CaseyJane May 20, 2014 / 1:06 am

      sorry, got cut off… the empowering words!

  2. The Artsy French Teacher May 22, 2014 / 11:30 am

    Once again, Chris, another useful item. Way to go! Thanks for all the interesting/informative/helpful things you post!
    The Artsy French Teacher

  3. Yara May 27, 2014 / 9:20 pm

    Thank you Chris! I’ve had a few of those in the year or so I’ve been on TPT. You’re right, they cut like a knife but I’ve learned that they are bound to happen no matter how perfect the product is. Even the top sellers have had to deal with it. It’s really mind boggling. Thank you for your inspirational words. Really helps. 🙂

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