Dealing With Negative or Non-Descriptive Feedback

We have all been victims to negative or non-descriptive feedback on teachers pay teachers, but there is something that we can do about it.  TPT has put in a feature that allows you to “mark as helpful” and pushes that particular feedback to the front of the list.

Watch the video tutorial below on how I occasionally deal with this type of feedback.

I would highly suggest that you use caution when using this technique.  The feedback system is in place for a reason, but there are definitely times when it breaks down and could have a negative impact on your sales.  If you are getting negative feedback because because your product needs to be tweaked or re-worked I would take the time to make those adjustments.  In the end you will have a better product and customers will leave TPT happy.  Remember, we don’t survive without them!

 

1 Response

  1. Heather March 22, 2014 / 2:54 pm

    Fantastic! I never played around with that feature before.

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